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  • Dragons : Meet the Legendary Monsters of Mythology
    Dragons : Meet the Legendary Monsters of Mythology

    An epic guide to the history and mythology of dragons from around the world for fantasy-mad kids by medieval historian Dr Cait Stevenson. For thousands of years humans have feared or revered dragons, be they winged fire-breathing monsters from Europe or slithering water gods from Asia.In this book, featuring beautiful illustrations courtesy of Cinthya Alvarez, readers will be charmed by ancient myths and learn about the cultures that gave birth to these legendary monsters.Includes the stories of: Fáfnir, a dragon from Norse mythology whose greed gets the better of him The female dragon-slayer from the Arabic folktales One Thousand and One Nights Apophis, the dragon god of ancient Egyptian myth who stalks the underworldReaders will also learn about the link between dragons and dinosaurs, meet real-life dragons such as Komodo dragons and bearded dragons, study dragon constellations, encounter the dragons of J.R. R. Tolkien’s Middle Earth, and wonder at the popularity of games such as Dungeons & Dragons. It’s everything kids who love dragons could ever want to know!

    Price: 12.99 £ | Shipping*: 3.99 £
  • Designing Dragons : An artist's guide to the legendary mythical creatures
    Designing Dragons : An artist's guide to the legendary mythical creatures

    Let your imagination take wing with Designing Dragons, the must-have guide to bringing mythology's most iconic beast to life. Discover step by step how professional concept artists take inspiration from the rich biology of real animals, using their scientific insights to design believable dragons, drakes, and serpents from myths and legends around the world.The brand-new artwork inside is created primarily with digital art software, such as Procreate, Photoshop, and Clip Studio Paint, with some traditional methods used for the early steps. The in-depth introduction is written jointly by Stephen Oakley, Senior Concept Artist at Naughty Dog and designer of monsters for the award-winning God of War games, and Alexander Ostrowki, whose clients include game studios such as Wizards of the Coast.These two expert artists discuss the history and anatomy of the dragon, the techniques to create the colours and textures of these mighty creatures, and how to turn real-world inspiration into eye-catching fantasy.You will then find thirteen epic design projects to pore over, with professional artists taking a defined dragon from mythology, such as Hydra, Lindworm, Wyvern, and Jaculus, and sharing a step-by-step creative process as they transform it into a brand-new representation. This is the ultimate dragon-design book for artists of any skill level and fantasy fans of all ages.

    Price: 32.00 £ | Shipping*: 0.00 £
  • Drawing Dragons : Learn How to Create Fantastic Fire-Breathing Dragons
    Drawing Dragons : Learn How to Create Fantastic Fire-Breathing Dragons

    This book taps into the dragon craze ignited by the successful "Eragon" series and includes all types of dragons, from scaly brutes of medieval Europe to graceful Asian fantasy figures.Clear, illustrated and step-by-step enough that a child can follow it, but detailed, imaginative and insightful enough that an adult can learn from it as well, this book offers anyone and everyone a simple way to learn how to draw dragons.T-Rex may be king of the dinosaurs and the lion may be king of the jungle, but the undisputed, hands-down ruler of mythical creatures is the dragon.Now, anyone with an interest in drawing these amazing creatures can follow the program in this book and learn to do it.Avoiding the 'copy-it-yourself' approach found in other books, Sandra Staple teaches readers all the skills they need to create their own dragon menagerie.Every step is presented with ease and clarity, taking the bewilderment out of the drawing process and showing that great complexity begins with utmost simplicity.For beginners, there's a special primer section, while more experienced artists can dive right in to drawing the mythical creatures that fill their imaginations.

    Price: 16.99 £ | Shipping*: 3.99 £
  • Customer Service Marketing : Managing the Customer Experience
    Customer Service Marketing : Managing the Customer Experience

    This timely book is a comprehensive overview of customer service principles, theories, and practices.It looks at the best practices of service enterprises and the delivery of superior customer service.It also includes classic and contemporary theories relating to the consumers, managers, and their behaviors in organizational setting.The book uses real-life applications through examples from business enterprises in various service sectors, including hotels, restaurants, theme parks, event management, airlines, cruises, (e-)retailers, and finance. This book covers important concepts in service design and delivery including customer experiences, peer-to-peer services, the organization’s servicescape, quality measurement tools, and use of technologies.The book also gives insights into consumers including their expectations, attitudes, emotions, word-of-mouth behaviors, and strategies to ensure their loyalty.It also looks at developments in service theory and practice which remain relatively unexplored by existing textbooks. Filled with real-world case studies in various service sectors, this textbook will be particularly useful for students in hospitality guest services and services marketing.

    Price: 37.99 £ | Shipping*: 0.00 £
  • Would fire-breathing dragons be biologically possible?

    No, fire-breathing dragons would not be biologically possible. The ability to breathe fire would require a biological mechanism to produce and expel a flammable substance, as well as a way to ignite it. There are no known biological systems that could accomplish this, and the energy required to produce and expel fire would be impractical for a living organism. Additionally, the heat and pressure from breathing fire would likely be harmful to the dragon's own body. Therefore, fire-breathing dragons are purely a product of mythology and fiction.

  • Is it a business customer or a private customer?

    To determine if a customer is a business customer or a private customer, you can look at the type of products or services they are purchasing. Business customers typically buy in bulk or require specialized products for their operations, while private customers usually make smaller, individual purchases for personal use. Additionally, business customers may provide a company name or tax ID number when making a purchase, whereas private customers typically use their personal information.

  • What is Apple's customer support, not the customer service?

    Apple's customer support refers to the assistance and resources provided to customers after they have purchased a product, such as troubleshooting, technical support, and warranty services. This can include online support through the Apple website, phone support, and in-person support at Apple stores. Customer support is focused on helping customers resolve issues with their products and ensuring they have a positive experience with their Apple devices.

  • Which fantasy games include mythical creatures?

    Some fantasy games that include mythical creatures are World of Warcraft, which features creatures like dragons, elves, and orcs; The Elder Scrolls V: Skyrim, which includes creatures like giants, werewolves, and dragons; and Final Fantasy series, which features a wide variety of mythical creatures such as chocobos, moogles, and various summoned monsters. These games incorporate mythical creatures to create immersive and fantastical worlds for players to explore and interact with.

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  • Customer Service : Career Success Through Customer Loyalty
    Customer Service : Career Success Through Customer Loyalty

    Customer Service: Career Success through Customer Loyalty, 6e provides a systematic process for building service skills that all business people need.Presented in a friendly, conversational manner, the text is filled with examples that demonstrate the link between service skills and career achievement.This edition features more on social networking, trustability, and customer service trends.Information is also included on internal customers, emerging technologies, and stress-reducing techniques.Throughout the text, there is an emphasis on transforming good service intentions into a workable plan that yields loyalty and success.

    Price: 118.51 £ | Shipping*: 0.00 £
  • Tough Customer
    Tough Customer

    Number One New York Times bestselling author Sandra Brown returns with another suspenseful thrillerDodge Hanley is a private investigator who doesn't let rules get it in his way That's why he's the first person Caroline King - who after a thirty-year separation continues to haunt his dreams - asks for help when a deranged stalker attempts to murder their daughter . . . the daughter Dodge has never met. He has a whole bagful of grudging excuses for wishing to ignore Caroline's call, and one compelling reason to drop everything: guilt. His daughter Berry has become the object of desire of a co-worker, a madman and genius with a penchant for puzzles and games who had spent the past year making Berry's life hell, and who now has vowed to kill her.The heart-pounding situation goes from bad to worse when the stalker begins to claim other victims and leaves an ominous trail of clues as he lethally works his way toward Berry.From the acclaimed international bestselling author Sandra Brown, TOUGH CUSTOMER is a thrilling tale about obsession and murder, the fragile nature of relationships, and, possibly, second chances. Praise for Sandra Brown 'Suspense that has teeth' Stephen King 'Lust, jealousy, and murder suffuse Brown's crisp thriller' Publishers Weekly 'An edge-of-the-seat thriller that's full of twists . . . Top stuff!' Star

    Price: 9.99 £ | Shipping*: 3.99 £
  • The Customer Copernicus : How to be Customer-Led
    The Customer Copernicus : How to be Customer-Led

    Some companies are great for customers – not only do they care but they change whole markets to work better for the customers they serve.Think of Amazon, easyJet and Sky. They make things easier and improve what really matters – obvious, surely?They have also enjoyed huge business success, growing and making plenty of money.The Customer Copernicus answers the question that follows – if it’s obvious and attractive why is it so rare? And then it answers a second question, because Tesco, O2 and Wells Fargo were like this once.Why, having mastered it, would you ever stop? Because all three did, and two ended up in court. The Customer Copernicus explains how to become and how to stay customer-led.Essential reading for leaders and teams who want their organisations to stay competitive by developing a more purposeful and innovative culture.

    Price: 29.99 £ | Shipping*: 0.00 £
  • People Love You : The Real Secret to Delivering Legendary Customer Experiences
    People Love You : The Real Secret to Delivering Legendary Customer Experiences

    What you experience is what you remember. The more emotional the experience, the deeper it is branded into your memory.Experience has a massive impact on buying decisions.Every touch point, every time you or someone in your company engages a customer, it creates an experience - something they remember.When they have a negative experience, they tend to vote with their feet (and their wallets) and head straight to your competitors.When customers have positive emotional experiences, it anchors them to your brand, your product or service, and ultimately to you. In the twenty-first century, competitive advantages derived from unique products are services are short-lived because competitors are able to quickly and easily duplicate or match your offering.Likewise a focus on customer satisfaction and loyalty will no longer give you the competitive edge. Delivering a legendary customer experience has emerged as the single most important competitive advantage for companies across all industries.In People Love You you’ll learn the real secrets of customer experience including: 7 Essential Principles of Customer Engagement5 Levers for Creating a Legendary Customer ExperienceThe Secret to Bridging the Experience GapHow to Leverage the Pull Strategy to become a Trusted Advisor2 Most Important Rules for Dealing with Pissed-off Customers In a hypercompetitive, global marketplace protecting your company’s customer base, the lifeblood of your business, must become your number one priority.The rubber hits the road with account managers, project managers, sales professionals, and customer service professionals—the people most connected to customers—who are on the frontlines of customer experience.They build unique and enduring emotional connections with customers that creating long-term revenue and profit streams.In People Love You, human relationship guru, Jeb Blount, gives you a powerful playbook for interacting with customers in a way that creates deep, enduring, visceral connections that withstand relentless economic and competitive assaults.

    Price: 19.00 £ | Shipping*: 3.99 £
  • Are there differences between customer service and factory customer service?

    Yes, there are differences between customer service and factory customer service. Customer service typically refers to the support and assistance provided to customers before, during, and after a purchase, while factory customer service specifically focuses on addressing issues related to the manufacturing and production of products. Factory customer service may involve handling inquiries about product specifications, quality control, and production timelines, whereas general customer service may involve addressing a wider range of issues such as billing, returns, and general product information. Additionally, factory customer service may require specialized knowledge about the manufacturing process and technical aspects of the products being produced.

  • Is customer service reliable?

    Customer service reliability can vary depending on the company or organization. Some businesses prioritize excellent customer service and have reliable systems in place to address customer needs promptly and effectively. However, other companies may struggle with providing consistent and reliable customer service due to factors such as understaffing, lack of training, or inefficient processes. It is important for customers to research and read reviews to gauge the reliability of customer service before engaging with a company.

  • Is HP customer-friendly?

    HP is generally considered to be customer-friendly, as they offer a variety of support options including phone, email, and live chat support. They also have a comprehensive online support portal with troubleshooting guides and driver downloads. Additionally, HP has a customer satisfaction survey program to gather feedback and improve their customer service. Overall, HP strives to provide a positive customer experience through their support channels and resources.

  • Is the customer dishonest?

    I cannot determine if the customer is dishonest without more information or evidence. It is important to approach each situation with an open mind and gather all relevant facts before making a judgment. If there are concerns about the customer's honesty, it may be helpful to gather more information and communicate openly with the customer to address any issues.

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